Restaurant software

Reputation software for restaurants and hospitality

Turn great services into Google reviews without slowing the line. QR on the check, smart follow-ups, listing accuracy, and faster replies when a meal goes sideways.

$150Plans start monthly
200+Review sites monitored
Same-daySetup after onboarding

Diners decide from Google before they reserve

A few unanswered one-stars and stale hours can cut weekend covers. Restaurants need floor-friendly ask habits plus a system that catches reviews across sites.

  • Independent restaurants and cafes
  • Multi-unit groups and franchises
  • Quick service and fast casual
  • Hotels and on-premise dining programs

What SmallBiz.Reviews runs for restaurants

Reviews, listings, messaging, Maps, and AI-search readiness — packaged for local operators with published monthly plans.

Check-presenter QR & NFC

Make the Google ask part of payment — one sentence for servers, scannable even in low light.

Rush-friendly reply workflows

AI-assisted responses help GMs answer food and service reviews the same day.

Review automation

Send SMS, email, QR, and CRM-triggered Google review requests after the right moment — then monitor feedback across 200+ sites.

AI-assisted replies

Draft professional responses faster from one inbox so ratings recover and trust stays visible.

Listings & NAP sync

Keep name, address, phone, hours, and categories accurate across the directories customers actually use.

Maps & Search AI options

Add heatmap reporting and generative-search readiness when you need Map Pack and AI citation support.

Go live in three steps

Month-to-month on standard offers. Hands-on onboarding from our FL and SC teams.

1

Audit rating & listings

Find velocity gaps, theme issues, and wrong hours.

2

Install floor ask + automation

QR path plus optional SMS/email for opted-in guests.

3

Reply, fix, grow

Public replies, ops fixes from themes, steadier weekly reviews.

Local SEO + AI search readiness

People ask Google and AI where to eat tonight. Fresh reviews, photos, and accurate hours help you get recommended for cuisine and neighborhood queries.

  • Google Business Profile completeness and review velocity
  • Listing / NAP accuracy across major directories
  • Faster public replies that future customers (and AI systems) can cite
  • Optional Search AI for ChatGPT, Gemini, Perplexity, and AI Overviews readiness
  • Optional Listings and Maps tooling for Map Pack visibility

Ready for more covers from Google?

See plans from $150 / $300 / $600. Book a demo or start with a free review audit.

FAQs

Will this slow down service?

No — the best asks are one sentence plus a QR on the check presenter.

Can we incentive Google reviews with free dessert?

Google forbids paid review incentives. Keep asks genuine.

Do multi-unit groups get location reporting?

Yes. Compare review velocity and manage replies across locations.

What are plan prices?

Published plans at $150 / $300 / $600 monthly. See pricing for details.